Privacy Policy

Last updated: April 2026

Stone & Moss ("we", "us", or "our") operates the website www.thestoneandmoss.com and the associated online store. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our site. We refer to this as "Device Information."

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing and shipping address, email address, phone number, and payment information (credit card numbers, etc.). We refer to this as "Order Information."

When you subscribe to our newsletter or create an account, we collect your name and email address.

How We Use Your Information

We use the Order Information to fulfill orders, process payments, arrange shipping, provide order confirmations and updates, and communicate with you. We use Device Information to optimize our website, analyze usage trends, assess the effectiveness of our marketing campaigns, and prevent fraud. We may also use your email address to send promotional content and product updates, which you can opt out of at any time.

Sharing Your Information

We share your personal information with third-party service providers who assist us in operating our store, processing payments, fulfilling orders, and analyzing website usage. For example, we use Shopify to power our online store; you can learn more about how Shopify uses your information at https://www.shopify.com/legal/privacy. We may also share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

Data Retention

When you place an order, we retain your Order Information for our records unless and until you request that we delete it. Device Information is retained for analytics purposes for a reasonable period.

Your Rights

If you are a resident of certain jurisdictions, you have the right to access the personal information we hold about you, request corrections, request deletion, or opt out of certain data processing. To exercise any of these rights, please contact us at support@stoneandmossus.com.

Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, encrypted connections.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every site you visit.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.